FAQ

Frequently Asked Questions (FAQ)

 

1. Where do you ship from?

We ship all our products directly from U.S. suppliers to ensure fast and reliable delivery.

2. How long does shipping take?

Orders are processed within 1–3 business days. Delivery usually takes 4–7 business days within the USA.

3. Can I track my order?

Yes! You’ll receive a tracking number via email once your order has been shipped.

4. What is your return policy?

We offer a 14-day return policy for unused items in their original packaging. Please contact us first before making a return.

5. Do you offer refunds?

Yes, we issue full refunds for items that arrive damaged, defective, or don’t arrive at all.

6. How can I contact you?

Email us anytime at lp.ubolistores23@gmail.com or use the contact form on our website.